PRIVACY POLICY

FWD TV (“FWD TV,” “We,” “Our,” or “Us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you access or use our website, mobile applications, streaming applications and related services (collectively, the “Services”).

 

By accessing or using FWD TV, you agree to the collection and use of information in accordance with this Privacy Policy.

 

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1. Information We Collect

 

We may collect information about you in the following ways

 

a. Personal Information

Information that can identify you, such as:

 

*Name

* Email Address

* Username or Account Details

* Subscription or Payment Information (Processed through third-party payment providers)

* Customer Support Communications

 

b. Usage & Device Information

Automatically Collected Data, including:

 

* Device Type | Operating System | Browser

* IP Address

* App Usage Data & Interaction History

* Viewing Preferences & Content Engagement

* Log Files & Crash Reports

 

c. Cookies & Tracking Technologies

We may use cookies, pixels and similar technologies to:

 

* Improve Platform Functionality

* Understand User Behavior

* Personalize Content & Experiences

* Measure Performance & Analytics

 

You can control cookie settings through your browser or device preferences.

 

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2. How We Use Your Information

 

We use the information we collect to:

 

* Provide, Operate & Maintain FWD TV Services

* Create & Manage User Accounts

* Deliver Streaming Content & Features

* Process Subscriptions & Transactions

* Improve Platform Performance & User Experience

* Communicate Updates, Promotions Service Notifications

* Monitor Security, Prevent Fraud & Enforce Policies

* Comply with Legal & Regulatory Obligations

 

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3. How We Share Your Information

 

We do not sell your personal information.

We may share information with:

 

* Service Providers: Hosting, Analytics, Payment Processing, Customer Support & Technology Partners

* Legal & Compliance: When required by law, court order or legal process

* Business Transfers: In connection with a merger, acquisition, or sale of assets

* With Your Consent: When you authorize or request sharing

 

All partners are required to protect your data and use it only for authorized purposes.

 

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4. Third-Party Services & Links

 

FWD TV may contain links to third-party websites, apps or services. We are not responsible for the privacy practices of third parties. We encourage you to review their privacy policies before providing personal information.

 

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5. Data Security

 

We implement reasonable administrative, technical and physical safeguards to protect your information. While no system is 100% secure, we strive to protect your data from unauthorized access, disclosure or misuse.

 

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6. Your Privacy Rights

 

Depending on your location, you may have the right to:

 

* Access the personal information we hold about you

* Request Corrections or Updates

* Request deletion of your information

* Opt out of Marketing communications

* Restrict or object to certain data processing

 

To exercise your rights, contact us using the information below.

 

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7. Children’s Privacy

 

FWD TV is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us so we can take appropriate action.

 

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8. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted with an updated “Effective Date.” Continued use of FWD TV after changes indicates acceptance of the updated policy.

 

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9. Contact Us

 

If you have questions or concerns about this Privacy Policy or our data practices, contact us at by completing the Contact Form on our CONTACT page.